Contact

General Inquiries

For questions about site content, calculator tools, blog posts, references in published articles, or anything else related to The CRC Toolkit:

Content Suggestions

Working in clinical research and want to see a specific topic covered? Suggestions from active CRCs, CRAs, research coordinators, study managers, and regulatory professionals are particularly welcome. Helpful suggestions include a specific question, a regulatory citation you'd like explained, or a workflow that doesn't have a clear public reference. Send a note and we'll consider it for an upcoming post.

Corrections & Accuracy

If you spot an error — regulatory, clinical, citation-related, or otherwise — please let us know. Accuracy matters in this field and we take corrections seriously. When emailing, please include the specific page URL and the part of the content you believe is incorrect, along with a source if you have one. We aim to review and update flagged content within two weeks. All published corrections are noted in the article's "Updated" date.

Response Time

We typically respond to substantive emails within five to ten business days. Time-sensitive questions about your own clinical research work — protocol decisions, AE reporting timelines, eligibility determinations — should always be directed to your principal investigator, sponsor, or institutional review board, not to a public website. We cannot give protocol-specific or patient-specific guidance under any circumstance.

What We Cannot Help With

To keep this resource useful and to stay within scope, there are several categories of inquiry we do not respond to:

• Protocol-specific clinical decisions or eligibility questions about an individual study or participant
• Personal medical advice or interpretation of lab values, symptoms, or treatments
• Job application reviews, resume critiques, or personalized career counseling
• Sponsor, CRO, or vendor introductions or referrals
• Expert witness or litigation-related work

For clinical or regulatory questions specific to your study, please contact your sponsor's medical monitor, your site's principal investigator, or your IRB.

Privacy

Please do not include any Protected Health Information (PHI), participant identifiers, study-blinded data, or sponsor-confidential material in any email to us. We are not a covered entity under HIPAA and cannot accept clinical study data. Emails to ask@thecrctoolkit.com are processed through a standard commercial email provider with no specific protected-data safeguards. If your question requires referencing real study details, please describe the issue in general terms only.